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general:security [2018/09/05 15:48] ranchadmin |
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It means that you will get a different user account and password for each project you submit. | It means that you will get a different user account and password for each project you submit. | ||
- | **These accounts are temporary:** <wrap hi>after 5 days, they expire automatically</wrap>. So you have ten days to download your files after you receive the e-mail notification that your project has been rendered. If you do not receive our e-mails for whatever reason (spam filter, technical problem, etc.), you can get all the information relative to your project - including the download info - by logging in on the RANCH site, going to “My Projects”, and clicking on the ID number or the name of the project. | + | **These accounts are temporary:** <wrap hi>after 5 days, they expire automatically</wrap>. So you have five days to download your files after you receive the e-mail notification that your project has been rendered. If you do not receive our e-mails for whatever reason (spam filter, technical problem, etc.), you can get all the information relative to your project - including the download info - by logging in on the RANCH site, going to “My Projects”, and clicking on the ID number or the name of the project. |
When the project temporary account expires, all the files in it are destroyed. Of course, only this temporary account expires, not your registered customer account, which is permanent. | When the project temporary account expires, all the files in it are destroyed. Of course, only this temporary account expires, not your registered customer account, which is permanent. |